FAQ

Answer

We have several branches across Lebanon, including Hamra, Aley, Jbeil, Kaslik, and more. Visit our Locations page for detailed addresses and contact info.

Answer

Operating hours vary by location but generally are from 9:00 AM to 8:00 PM, Sunday to Saturday. Please check the specific branch for exact timings.

Answer

Yes, items can be returned or exchanged within 14 days of purchase with a valid receipt and in original condition. Please refer to our Return Policy for details.

Answer

Follow us on social media or check our website's Offers page to stay updated on the latest deals.

Answer

The items that can not be returned are:

Clearance items clearly marked as such and displaying a No-Return Policy

When the offer notes states so specifically are items that cannot be returned.

Items that fall into the below product types-

• Underwear
• Lingerie
• Socks
• Software
• Music albums
• Books
• Swimwear
• Beauty & Fragrances
• Hosiery

Also, any consumable items that are used or installed cannot be returned. As outlined in consumer Protection Rights and concerning section on non-returnable items

Answer

You can reach us via the Contact Us page, call our hotline, or send us a message on social media.